How it works

From first call to final order — clear at every step

Here is exactly what happens when you work with us, and what you will see in your client portal along the way.

Book

Choose a time online in under two minutes — at the office or by video. You get an SMS and email confirmation straight away.

Office or video — your choiceReminder the day beforePay the consultation fee by M-Pesa

IN YOUR CLIENT PORTAL

Consultation confirmed

Mon 5 Oct, 11:30 · video link ready

We go through what happened, what you want and the documents you have. You leave knowing your options, the likely costs and the next step.

Confidential from the first wordHonest view of your chancesClear next step and cost

IN YOUR CLIENT PORTAL

Notes from your consultation

Your options and next steps are in your portal.

If you instruct us, you receive a written engagement letter and fee agreement — and your private client portal opens.

Written fee agreementPortal invitation by SMS and emailList of documents we need

IN YOUR CLIENT PORTAL

Ashley requested 3 documents

Upload them from your phone in the portal.

We do the work — drafting, filing, negotiating and appearing in court — and every step appears in your portal as it happens.

Hearing dates and remindersMessage us directlyVideo calls with screen sharing

IN YOUR CLIENT PORTAL

Hearing date set

Tue 6 Oct, 9:00 · Milimani Law Courts

Settlement or judgment — and the orders you need. You get a closing summary, and your documents stay safely in your portal.

Final orders explainedClosing summaryDocuments kept securely

IN YOUR CLIENT PORTAL

Judgment delivered

Read Ashley’s summary of what it means for you.

Safe and private

Private by defaultOnly you and your advocate can see your case. Sign-in is protected with an SMS code.

Data Protection ActYour personal data is handled in line with Kenya’s Data Protection Act, 2019.

Secure videoMeetings run in your browser over encrypted connections. Recording only with your consent.